5 Years Leading The CX Conference Market & 99% Satisfaction Rating In 2019… Don’t Just Take Our Word For It!

‘Focused and diverse at the same time.’ Virgin Trains

‘Really useful content, engaging speakers and well-paced.’ National Trust

‘I realised that the challenges I face in my company are by no means unique and I learned a lot by listening to the presentations.’ Babbel

‘Really well organised and insightful.’ Eurostar

‘Really educational. Great to hear from such a diverse range of speakers representing different organisations and topics.’ InterContinental

‘Interesting and thought-provoking content that you can take back to implement new ideas in your own business.’ TUI

‘Interesting and a great networking event.’ Sussex Police

‘Practical, good tips, focused.’ Volkswagen de Mexico

‘A great way of getting up to speed with best practice and benchmarking our journey against that of our peers.’ Travis Perkins

‘Useful local north based conference helping people share and discuss common themes and challenges!’ N Brown Group

‘Really beneficial and useful insight. Very positive and I’m looking forward to implementing some strategies discussed.’ Barclaycard

‘Great day – learnt so much and am inspired to put this knowledge into action.’ West London Mental Health Trust

‘Good opportunity to see how others are embedding customer experience in their ways of working.’ National Grid

‘Inspiring!’ Children In Need

‘Really useful insights.’ Panasonic

‘An informative and varied day of speakers from relevant and forward-thinking organisations.’ English Heritage

‘Good opportunity to see how others are embedding customer experience in their ways of working.’ National Grid

‘Replete with rich content. Very good selection of industry experts.’ Trinidad and Tobago Insurance

‘A great thought-provoking day which has confirmed the direction that needs to be taken.’TNT UK Ltd

‘Thought-provoking and engaging with a programme of great speakers.’ Department for Transport

‘Excellent.’ London Marathon Events

‘Valuable perspectives.’ Lloyds Banking Group

‘One of the most useful conferences with some real take-aways.’ Breast Cancer Care

‘Very informative – well worth attending.’ National Museums Northern Ireland